Degraded performance of the CRM

Incident Report for Activix

Resolved

This incident has been resolved.

Posted Feb 21, 2023 - 17:51 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 21, 2023 - 16:51 EST

Update

We are continuing to monitor for any further issues.

Posted Feb 21, 2023 - 16:50 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 21, 2023 - 16:49 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 21, 2023 - 16:49 EST

Investigating

We are seeing degraded performance affecting the CRM. Our team is investigating the problem.

Posted Feb 21, 2023 - 09:55 EST

This incident affected: CRM, Phone System, NioText and External Services (Mailgun).